How INFLU:ON approaches the European AI Regulation, how we divide roles and responsibilities, and how we govern the operation of artificial intelligence · Current as of September 13, 2026
This page summarises how the INFLU:ON platform, www.influon.cz (hereinafter the "Service"), approaches Regulation (EU) 2024/1689 of the European Parliament and of the Council (hereinafter the "AI Regulation" or "AI Act"), how roles and responsibilities are divided between the Provider and you as the user, and how we govern the operation of artificial intelligence. This document is informational and supplements the Terms and Conditions and the Terms of Use; the binding rules are set out therein.
1.1. The AI Act is a European regulation that sets rules for the development, placing on the market, and use of artificial-intelligence systems in the European Union. Its individual provisions take effect in stages; most provisions apply from 2 August 2026, and the obligations for selected high-risk systems from 2 August 2027.
1.2. This page is informational and does not constitute legal advice. Assessing a specific use of artificial intelligence and meeting the obligations arising from it is the responsibility of whoever operates the given solution.
2.1. As part of the Infrastructure Services (see Article 3 of the Terms and Conditions), we provide computing and server capacity, a runtime environment, data storage, development tools (e.g., MCP servers), hosting of websites and applications, and access to third-party artificial-intelligence models.
2.2. We do not provide our own general-purpose AI models (so-called GPAI models) or ready-made AI systems. The underlying models are operated by their providers — third parties (e.g., OpenAI, Anthropic, Google, xAI) — who bear the obligations the AI Act places on model providers.
2.3. In relation to AI agents, automations, and other AI systems that you create, deploy, or operate through the Service, we do not act as their deployer or provider within the meaning of the AI Act. Our role is to operate the infrastructure.
3.1. If you create, deploy, or operate an AI system (in particular an AI agent or automation) through the Service, you are its deployer within the meaning of the AI Act. If you place such a system on the market or put it into service under your own name or trademark, you are also its provider.
3.2. These roles give rise to obligations under the AI Act. You are responsible for meeting them, as well as for the configuration, actions, outputs, and resource consumption of your AI systems (see Article 3.6 of the Terms and Conditions).
4.1. Transparency (Art. 50 of the AI Act). If your AI system interacts with natural persons, you must appropriately inform them that they are interacting with artificial intelligence (unless this is obvious). If AI generates or manipulates content (text, image, audio, video), you are responsible for marking it as artificially generated — in a machine-readable way, and visibly for content on matters of public interest or for so-called deepfakes.
4.2. Prohibited practices (Art. 5 of the AI Act). You may not use the Service for practices prohibited by the AI Act — in particular manipulative or subliminal techniques causing harm, exploitation of the vulnerabilities of individuals, social scoring, untargeted scraping of facial images for facial recognition, emotion recognition in the workplace and in education (outside the lawful exceptions), and biometric categorisation of sensitive characteristics.
4.3. High-risk systems (Annex III of the AI Act). Without our prior agreement, you may not operate AI systems falling into high-risk categories through the Service — in particular the recruitment and management of employees, creditworthiness assessment, and decisions on access to essential public or private services. If you operate such a system, you are responsible for meeting all related obligations; we do not carry out conformity assessment or provide documentation for this purpose.
4.4. AI literacy (Art. 4 of the AI Act). You will ensure an adequate level of knowledge among the persons who work with AI systems on your behalf, so that they understand their operation and risks.
5.1. The artificial-intelligence models made available through the Service are operated by third parties. Data you pass to them by using the Service is processed according to their own terms. Customer Data remains your property (see Article 3.4 of the Terms and Conditions).
5.2. If you process the personal data of third parties through the Service, you are the controller in relation to it and the Provider is the processor pursuant to Art. 28 GDPR; upon request we will enter into a data processing agreement (DPA) with you. Details are governed by Article 9 of the Terms and Conditions.
5.3. We process personal data within the European Union; any transfer outside the EU/EEA takes place only where appropriate safeguards under GDPR are ensured.
6.1. Our approach to AI governance. INFLU:ON is designed as infrastructure that not only enables the operation of artificial intelligence but also keeps it under control — with an emphasis on accountability, security, and the European framework. The following measures also make it easier for you to meet your obligations as a deployer.
6.2. Location and data sovereignty. We operate the Infrastructure Services on our own servers, or in data centres in the Czech Republic / European Union (Article 3.7 of the Terms and Conditions). We process personal data within the EU.
6.3. Logging and monitoring. The infrastructure provides tools for activity logging and operational monitoring that make it possible to trace what AI systems have done. This audit trail is the basis for accountability and human oversight of the operation.
6.4. Governance of third-party models. We provide access to models from multiple providers. You have an overview of which models you use and where the related data flows (see Article 5), which lets you manage both your dependence on a particular provider and the flow of data.
6.5. Security and access control. Access to the Service is tied to an account with login credentials and permissions, communication is encrypted (SSL), and online payments are handled by the licensed Comgate payment gateway (PCI-DSS standard).
6.6. Backups and recovery. The infrastructure provides an environment for backing up and restoring data. You remain responsible for creating and maintaining your own backups; we recommend keeping independent backups (Article 3.3 of the Terms and Conditions).
6.7. Human oversight and escalation. We recommend designating a responsible person for each AI system and defining the situations in which the agent hands a matter over to a human (e.g., a sensitive decision or a complaint). The tools for such oversight and intervention are available to you.
6.8. Cooperation and incidents. In the event of a threat to security or operation, or on the basis of a justified request from a public authority, we are entitled to restrict or suspend the Infrastructure Services and will provide reasonable cooperation (Article 3.8 of the Terms and Conditions).
7.1. The regulatory framework and its interpretation are evolving. We may update this page and the related terms; the current version is always available on the Service.
If you have any questions about this document, about compliance with the AI Act, or about our AI governance, contact us at:
E-mail: spoluprace@influon.cz
Tel.: +420 774 281 100
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