CEO & owner, mFinancia Service s.r.o.

Founder of Fajnpojištění.cz
“We needed an ERP built for the insurance business. It was custom-built, company management and contract administration in one.”
Fajnpojištění.cz is an insurance comparison and brokerage service for individuals and businesses, with a strong specialization in road hauliers, freight forwarders, and fleets. Its product catalog ranges from mandatory liability insurance through bank guarantees to cyber risk, run by a team of up to five people.
That comes with a network of several websites, an online advisory service handling dozens of queries, regular legislative articles, and online insurance sign-up. Admin and operations were growing faster than the team, and it was clear another hire wouldn't fix the problem. The company needed one place to bring together inquiries from all its websites, clients, orders, and payments.
Instead of adding another person to the team, they built their own ERP and AI infrastructure, which management keeps developing on its own. AI agents took over routine communication and reporting, freeing people to do what a broker does best: negotiating with insurers and looking after fleets.
The company now has a single core where inquiries from every website, customers, orders, and payments all come together. AI agents keep the routine running, and people focus on the expert work.
But the biggest shift is cultural. Management now builds its own small operational tools through vibecoding, without waiting on a vendor, and solves new needs within hours. A small team can handle a huge product scope without having to grow headcount.